Start-Up – OTHD https://openthehangardoors.com Open the Hangar Doors Sun, 17 Jul 2022 20:40:22 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.3 EcoCabs – The Finale https://openthehangardoors.com/ecocabs-part-2/?utm_source=rss&utm_medium=rss&utm_campaign=ecocabs-part-2 Sun, 17 Jul 2022 20:25:51 +0000 http://openthehangardoors.com/?p=680 EcoCabs – The Finale Read More »

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June 2012 -> September 2012

We dedicated a lot of time to studying our competitors (at that time it was ECabs and Dial-a-Cab – the London Taxi cab service in Malta) and took several reconnaissance trips in their cabs – we used to ask the drivers questions on their pay, their working conditions, if they liked working for those companies etc.. That information would help shape the EcoCabs business.

With the help of a local graphical designer – Stiefnu – we got to work on the EcoCab’s marketing campaign. Stiefnu did awesome work for us and in the space of a few weeks we had tons of designs and mock ups to show off. 

Initially, the venture was called EcoTaxi but we had to change to EcoCabs due to local regulation.

I took on the responsibility to figure out how to get local authority approval to operate as a cab service in Malta. I also had to find the necessary office/garage space to be the headquarters for EcoCabs. 

To this day, one particular event really stands. After seeing countless amounts of offices we settled on a property in San Gwann. The property was still in shell form but had everything we needed. It had a massive, 10 car garage with street access from two seperate streets and had offices above the garages.

The verbal agreement was EUR 2,000 monthly for a minimum of two years – we informed the investors and we were given the green light – EcoCabs had their headquarters!

The night before we all met to sign the agreement I got a call from the estate agent. The owner of the property got cold feet and didn’t want to sign over the lease to EcoCabs. I was fuming. I took my anger out on the estate agent. I wish I could apologize to that estate agent and today, I wish I could tell the old man ‘Thank You’ – today I am a firm believer in the saying; ‘everything happens for a reason’.

Between June 2012 and September 2012 we had several catch up meetings with the investors. We were always very eager to show them EcoCab’s progress. It appeared as though our relationship was blossoming and, at face value, they always treated us with a lot of respect. We were young, ambitious guys with limited business experience going into a partnership with seasoned professionals. 

Our cab concept mainly revolved around the EcoCab’s IT System that we were also developing, the “EcoCabs Dispatch System”. This software would have enabled us to reduce our cost base and, most interestingly, we wanted to introduce a ‘cab-sharing’ function via a customer smartphone app – remember, this was way back in 2012.

We pitched this idea to a number of local organizations. One company actually flew in their head of IT from the US to discuss this system with us. From the feedback we received, it seemed like we were really onto something. 

September 2012

Towards the end of September 2012 the stars seemed to be aligning – EcoCabs was ready to advance to the next stage – we started advertising to hire shift managers and drivers – The investors were ready to inject the capital we needed to kick things off.

Then One afternoon I received a message from Nick;

 “Hey Gabe, They pulled the plug”

At that time, my wife and I were looking to buy an apartment. We were at a viewing when I received Nick’s message. I clearly remember walking to a balcony and thinking that if that message was a joke then it sure as hell was not funny. 

I called Nick to see what had happened. He told me that it seemed like they got cold feet and they felt like Eco Cabs wasn’t worth the risk. 

Something did not seem right, why would they have spent so much time, money, and effort to get to that point and then, just bail on the deal? 

When I got to Nicks apartment, Nick and Andy were just sitting quietly on the couch, staring at the sea.

I wanted answers. What had happened? Andy was at a loss. Nick received the message from John and did not have any more information. 

We decided to go for a walk by the sea to try and clear our heads. A couple of minutes into the stroll we all received a very polite email from the board of directors informing us of their decision to pull out of the Eco Cabs venture – they did not give any reason as to why they decided to do this.

Those all-nighters we pulled, fueled by redbull and ambition, to meet unrealistic deadlines were seemingly all for nothing.

This organization was not the only investor that was interested in this project but they were the perfect Strategic partners.

I hate to say it but EcoCabs died that afternoon. 

That’s all folks

The few months I spent working on EcoCabs was a rollercoaster of emotions – I went through waves of excitement, extreme nerves, stress, incredible fun, sadness and major disappointment.

When Andy, Nick and myself met we never discussed what had happened. Now, I’m not ashamed to say it, I was embarrassed of myself, I could not accept that we failed so I did not want to discuss with anyone, anything to do with EcoCabs.

Before it went sour I used to speak about EcoCabs to my family and friends as though we had already succeeded. I really believed in the project so I actually never considered that it might fail. 

That summer we really worked our ass off to make sure Eco Cabs was a success – we were young, confident and ambitious but also immensely naive and inexperienced. If We were a bit more level minded and cautious would the investors still have pulled the plug? 

Having said that, a couple of years ago I heard a rumour that the reason Eco Cabs failed was because Nick tried to negotiate some under-the-table deal for himself – I sincerely highly doubt this though. 

Another theory is that the investors pulled the plug after they got all the information they needed from us. They decided that they would wait out the time-limit on the NDA and to do it themselves. There is evidence that this might be true but, if so, good luck to them. if that is the way they conduct business, eventually karma will come knocking. 

Till this day, I do not know why Eco Cabs never took off. What I do know is that, for some reason or another, Eco Cabs never materialized. I would not change anything we did throughout that summer – it was one of the best educations of my life. 

This chapter of my life is now closed. I am at peace with this and to be honest, I am not particularly interested as to why Eco Cabs failed. I cherish the lessons I learnt during this venture and I genuinely look back on the whole experience with very fond memories.

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EcoCabs – Part 1 https://openthehangardoors.com/ecocabs-part1/?utm_source=rss&utm_medium=rss&utm_campaign=ecocabs-part1 Thu, 13 Jan 2022 06:32:37 +0000 http://openthehangardoors.com/?p=653

This is a ‘what-if’ story, of how three friends almost managed to secure investment and to partner up with one of the most successful business families in Malta. In 2012 Nick Ebenhoeh, Andrew Trinchero and myself embarked on an adventure to set up an eco-friendly cab company in Malta – EcoCabs.

EcoCabs never actually began operations but as you will read, we were not far away from making it a reality. The roller coaster of emotions I experienced throughout this period left an everlasting effect on my character, it changed the way I approach problems and how I deal with failure

April 2012

In the beginning of 2012, Nick and I were working for an aircraft maintenance facility in Malta. Nick was half German, half American and worked in the finance Department. I was an aircraft mechanic. On one Saturday in late April, Nick and I happened to be working the weekend shift. We didn’t really know each other much as I had just joined the company. We sat together during lunch and Nick complained about how expensive and inefficient taxis were in Malta. We spent the rest of the day discussing how we could improve the whole taxi/cab set up in Malta.

By Monday I had already forgotten that we had spoken about this whole taxi/cab debacle. To my surprise, during lunch that day, Nick casually walked up to me and asked if I would be interested in opening a company with him. We would split the company 50/50 and the plan was to conquer the Maltese cab industry. This would be my first foray in the world of business.

Nick was a do-er. By Tuesday he had set up the meeting with an accounting firm in Sliema to sign the company papers and to begin the process with opening a bank account with a local bank right.

May 2012

The concept was simple: use eco-friendly cars to reduce our impact on the environment and use technology to reduce our operating costs. There were not many eco-friendly car options in 2012. The Toyota Prius and Prius + were the only viable vehicles for EcoCabs. 

We knew we needed a strong, established business partner to make EcoCabs a reality. We decided to approach a local family business who, at that time, was considered as the top eco-friendly vehicle importing organization on the island. They had a section on their website that encouraged budding entrepreneurs to submit their ideas to them. I sent an email to a certain John, stating that we had an idea that the board of directors would be interested in.

Sure enough, after a couple of days John replied and invited us to their headquarters for a meeting to present our idea. We were buzzing! We didn’t think we would hear back from him. We worked day and night for almost a week to put together a presentation for John.

The meeting was set for a Wednesday in the beginning of May at 1400. The morning of the presentation Nick drafted a basic Non-Disclosure Agreement (NDA) – the conditions were that the NDA was valid for 5 years and carried a penalty of EUR 500,000 if the NDA was breached. This was the first time I was pitching an idea to a potential investor so I just went along with the flow – I trusted Nick.

When we got there, to our surprise, John was waiting for us in the parking area and told us that Michael the CEO, and some of the board of directors were waiting for us – they were actually taking us seriously – game on.

John escorted us up to the CEO’s office (which looked more like a bachelor pad than an office). After 5 minutes of pleasantries we were asked to begin our presentation. Without hesitation, Nick handed them the NDA and told them that we would gladly begin if they signed the NDA. I will never forget how unfazed he was by the whole situation. It was as though he had been in that situation many times before.

Michael glanced at the NDA and asked us to leave. Evidently, he did not appreciate being blindsided by the NDA. Nick stood up, said thank you and we left.

By 1410 we were headed straight for Dubliners (a bar a few meters away from Nick’s apartment) to drink our sorrows away and to discuss our next steps. We couldn’t believe we had wasted so much time preparing for the presentation.

One pint in and Nick received a call from John – Michael and the board of directors were ready to sign the NDA if we removed the time and penalty clauses. Nick stood firm, he said we would accept if they kept the 5 years and reduce the penalty to EUR 250,000.

They accepted the conditions and at 1500 we headed back to their headquarters.

Boy oh boy did they like our presentation.

They were very interested in the project and would partner up with us if we could develop a proper plan for this “EcoCabs” concept. The offer they presented was: 

  1. 50% of he start up capital for 50% of the business – Nick and I would split the other 50%

  2. Exclusive rights for EcoCabs to use their vehicles

  3. Very advantageous vehicle prices

  4. Use of their premises to facilitate the licencing process

  5. Access to their contacts

  6. They would pay EUR 50,000 for the business plan as a sign of good will

  7. Nick and I would have to work full time for Eco Cabs

June 2012

Nick and I both had full time jobs so it was clear from the get-go that we needed help in order to take EcoCabs to the next level. Nick suggested an old friend of his, Andrew Trinchero – an American who lived and worked in California. I didn’t ask many questions, I trusted Nick but I highly doubted that Andy would relocate to Malta from California to start a cab company. I do not know what Nick told Andy but 2 weeks after they spoke, he was on his way to Malta.

Sometime in mid-May, I remember Nick called me to ask if I would pick up Andy from the airport. The only problem was that I had no idea what Andy looked like. He briefly described Andy and assured me that I wouldn’t have any issues with spotting him. Sure enough, Andy was at the airport waiting for me, Nick was right!

Andy was going to live with Nick in his two-bedroom, sea-front apartment in St Julians. Parking was a nightmare but, for that summer, that flat became my second home.

To be continued..

Andy, Nick and Myself - July 2012
This photo was posted to Facebook at 00:55am on 16th July 2012
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